📦 RozyPickles – Shipping Policy

Last Updated: August 15, 2025

Thank you for choosing RozyPickles – where every jar is made in small batches, fresh for your family. This Shipping Policy explains how we process and deliver your orders.

1) Order Processing

• Every pickle jar is prepared fresh and packed once your order is placed.
• Orders are processed and shipped within up to 72 hours (3 working days) after payment confirmation.
• Orders placed on weekends or public holidays start processing on the next working day.
• You’ll receive an order confirmation email/WhatsApp message once your order is placed, and another update when it ships.

2) Shipping Timelines

• Delivery across India: 7–8 working days after dispatch.
• Mumbai & nearby areas: Often delivered faster, depending on courier service.
• Delivery estimates do not include weekends, holidays, or unavoidable courier delays.

3) Shipping Rates

• Shipping charges are calculated at checkout based on delivery location and order size.
• Free shipping offers may apply during promotions or on orders above a certain value (shown at checkout).

4) Tracking

• Once shipped, you’ll receive a tracking link via email or WhatsApp.
• Please allow up to 24 hours for tracking information to update after courier pickup.

5) Address Accuracy & Delivery Attempts

• Please ensure your delivery details are correct before placing the order.
• RozyPickles is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
• If a package is returned to us, it can be reshipped once additional postage is paid.

6) Damaged, Missing, or Lost Packages

• If your order arrives damaged or appears lost, contact us within 24 hours of delivery (or expected delivery date).
• Email us at [email protected] with your order number and photos (if damaged).
• We’ll coordinate with the courier and arrange a replacement or refund as applicable.

7) Delays Beyond Our Control

• Sometimes delays happen due to:
• Courier issues, strikes, weather, or high-demand festive seasons.
• We’ll keep you updated and ensure your order reaches you as quickly as possible.

8) Changes & Cancellations

• If you need to change your address or cancel your order, please email us at [email protected] immediately.
• If the order has not yet shipped, we’ll do our best to accommodate.
• Once shipped, cancellations are not possible. Please refer to our Return & Refund Policy for next steps.

📍 Contact Us

For shipping questions, reach us at:

📧 [email protected]
📍 Mumbai, Maharashtra, India

✅ This Shipping Policy is part of our overall Terms & Conditions and should be read together with our Return & Refund Policy and Privacy Policy.